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Denly · Version 1.3 · Effective September 3, 2026

Denly Terms of Service

The terms that govern your use of the Denly app — eligibility, acceptable use, billing, and how disputes are handled.

Version 1.3 · Effective: September 3, 2026

These Terms of Service (“Terms”) govern your use of Denly, a co-parenting coordination app operated by GuildStack Labs LLC (“we,” “us,” “our”). By creating an account, you agree to these Terms and our Privacy Policy.

If you do not agree, please do not use Denly.

1. Eligibility

You must be at least 18 years old and a resident of the United States to create a Denly account. Denly is currently offered only to users located in the United States and is not directed to or intended for users in the European Union, the European Economic Area, the United Kingdom, Canada, or other jurisdictions.

By creating an account, you represent that:

  • You are at least 18 years of age
  • You are a resident of, and located in, the United States
  • You have the legal authority to manage information about the minor children in your care
  • You will provide accurate information and keep it up to date
  • You will maintain only one account per person

2. Description of Service

Denly is a co-parenting coordination app that provides shared calendars, expense tracking, and document storage.

A “Den” is a family workspace within Denly. Each Den has members with specific roles:

  • Owner: Full administrative control
  • Co-parent: Full access to all features
  • Guest: Calendar access, plus children’s names and birthdays (grandparents, nannies, etc.) — view-only
  • Counsel: Read-only access to everything (attorneys, mediators, therapists)

Denly is a paid subscription service. The current plans are $29.99/year (annual) or $2.99/month (monthly), with a 14-day free trial on both. Pricing is per Den, not per person: one subscription covers a single Den — both co-parents and the additional members you invite (guests and counsel) — and a single paying subscriber’s subscription covers everyone in that Den. We may set reasonable limits on the number of members in a Den. Families for whom the subscription price is a genuine barrier may request a hardship waiver, which we grant at our discretion under its published terms — currently 12 months of full access, renewable — as described on the Transparency page.

Free trial. Each account is eligible for one 14-day free trial. If you create additional Dens after using your trial, those Dens are not entitled to a new free trial; at our discretion we may provide a short grace period instead. No payment method is collected to start a trial. When the trial ends, the Den becomes read-only — its record is kept, not deleted — until a co-parent starts a subscription.

Billing and auto-renewal. Den subscriptions are offered by GuildStack Labs LLC and purchased through the Apple App Store using In-App Purchase, billed to the Apple ID signed in on your device. You start your subscription from within the app; Apple handles the charge under the Apple Media Services Terms and Conditions, and we never receive your payment card details. Your subscription automatically renews for successive periods (annual or monthly, matching the plan you selected) at the then-current price, and your Apple ID is charged at the start of each renewal period, until you cancel. By starting a subscription, you authorize Apple to charge your Apple ID on a recurring basis at the start of each period until you cancel. If a Den’s subscription lapses, another co-parent in that Den may start a subscription for the Den. We cannot cancel an App Store subscription on anyone’s behalf: if the earlier subscription later resumes while the Den is already covered, we tell that payer so they can cancel it in their Apple ID settings.

Renewal reminders. For annual subscriptions, we will send you a reminder before your subscription renews — separately from, and in addition to, any advance notice we give for a price change, and in addition to any renewal notice Apple sends for App Store subscriptions. You can turn off auto-renewal at any time before the renewal date, as described under Cancellation below. These reminders and notices are delivered electronically, as described in Section 3 (Electronic Communications and Notices).

Purchase channels may change. Today the Apple App Store is the only place to buy a Den subscription. We may add other purchase channels or payment processors — for example, Google Play, or billing directly by us — with no material effect on a subscription you already have. For a subscription bought through an app store, the way you manage, cancel, or obtain a refund for it is governed by that store’s rules, as described below; for any other channel we will make the applicable path clear at the point of purchase.

Cancellation. You can cancel at any time, and turn off auto-renewal, in your Apple ID subscription settings (on iOS: Settings → Apple ID → Subscriptions); the app links you there. Cancellation stops the next renewal: it takes effect at the end of your current paid period, and you keep full access until then. Because the subscription is billed by Apple, closing your Den or deleting your account does not cancel it — the app reminds you of this at both steps, and only you can cancel it in your Apple ID settings. If you close your Den, access ends when the Den is closed, no partial-period refund is due, and the Den’s data is handled under Section 11 and our Privacy Policy.

Price changes. We will give you at least 60 days’ advance notice of any change to the subscription price, by email and/or in-app notice. A price change does not affect a term you have already paid for — that term is honored at the price you paid. On your next renewal after the notice period, your subscription renews at the then-current price (we do not maintain grandfathered legacy pricing). If you do not want to renew at the new price, you can cancel before that renewal. For App Store subscriptions, Apple also notifies you of a price increase and, where its rules require, asks you to agree to the new price before it takes effect.

Refunds. Purchases made through the App Store are refunded by Apple, not by us, under Apple’s refund policy; you can request one at reportaproblem.apple.com. Except as required by applicable law, we do not provide refunds or credits for partial subscription periods, including when you cancel or close a Den mid-term. If Apple refunds a charge in full, the subscription that charge paid for ends and the Den’s access is re-evaluated immediately. If you have a question about a refund, contact us at [email protected]. We never hold your payment card details; card information is handled by Apple under its own terms and privacy policy.

Your license to use Denly. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download and use the Denly app on devices you own or control, solely for your personal, non-commercial co-parenting use. This license does not transfer any ownership of the app to you, and we reserve all rights not expressly granted. You may not copy, modify, distribute, sell, lease, reverse-engineer, or attempt to extract the source code of the app, except to the extent that restriction is prohibited by applicable law. This license ends automatically if you violate these Terms or when your account is terminated.

A Den is part of the Service, not property you own. A Den is a workspace feature we provide as part of Denly. Your subscription grants you and the members you invite a limited, non-exclusive, non-transferable, revocable right to create and use Dens — it does not give you ownership of a Den, of the Service, or of any proprietary rights in either, and a Den cannot be sold, transferred, or assigned. You own the content you put into a Den as described in Section 5; the Den itself — including its structure, roles, and the shared records it holds — is provided under the license above and remains part of the Service. When your right to use a Den ends — because you cancel, delete your account, or we terminate it under these Terms — your data is handled under Section 11 and our Privacy Policy, which provide a soft-delete grace period followed by permanent deletion.

3. Your Account

You are responsible for:

  • Maintaining the security of your account credentials
  • All activity that occurs under your account
  • The accuracy of information you provide, including information about your children
  • Notifying us immediately at [email protected] if you suspect unauthorized access

Electronic Communications and Notices

Denly is an app-based service, and we communicate with you electronically. By creating an account, you consent to receive all communications and notices from us electronically — including these Terms, the Privacy Policy, billing and auto-renewal disclosures, renewal reminders, price-change notices, legal and privacy notices, and other account-related messages — by in-app notice, by email to the address associated with your account, or by another electronic method we reasonably choose. You agree that these electronic communications satisfy any legal requirement that such a communication be in writing, and that a notice is considered received when we send it to your email address or make it available in the app.

Please keep your email address current so you receive these notices; you are responsible for notices sent to the address on file. You may withdraw your consent to electronic communications by deleting your account — because Denly is delivered only through the app, we cannot provide the service without communicating with you electronically, so withdrawing consent ends your use of Denly.

4. Acceptable Use

Denly is built for families. You agree NOT to:

  • Harass, intimidate, threaten, or abuse any person through Denly
  • Stalk, monitor, or surveil any person without their knowledge and consent
  • Upload malware, viruses, or harmful content
  • Access another user’s data or Den without authorization
  • Circumvent security features, rate limits, or access controls
  • Impersonate another person
  • Use the service for any unlawful purpose
  • Invite someone to a Den without their consent

We may suspend or terminate accounts that violate these rules.

Reporting and enforcement

We do not tolerate objectionable content or abusive conduct in Denly. That includes anything listed above, and anything that harasses, exploits, or endangers a person.

How to report. In the app, use Settings > Report a Concern, or Report under a message thread’s More options. You can also email us at [email protected].

What we do. We review every report and, where action is warranted, act within 24 hours of receiving it. Depending on what we find, we may remove content where the law requires its removal, warn the person responsible, suspend an account, or close a Den’s access.

What we do not do. We do not edit or delete a Den’s message record on request. The message log is a permanent record shared by the Den (Section 6), and rewriting it for one member would break it for the other. If you need to end your involvement, you can leave or close the Den — export your records first, from Settings > Privacy > Download My Data.

Non-consensual intimate imagery. If an intimate image of you was shared in Denly without your consent, we will remove that depiction, and any identical copies we can locate, within 48 hours of a valid request. The process for making one is published at Intimate imagery removal.

Legal process. We respond to subpoenas, court orders, and other legal demands as described in our Privacy Policy, under “Legal Process and Government Requests.” Our guidelines for law enforcement are at Law enforcement guidelines.

5. Your Content and Data Ownership

You own your data. You retain full ownership of all content you create and upload to Denly.

You grant GuildStack Labs LLC a limited, non-exclusive license to store and process your content solely to provide the service. This license terminates when you delete your content or account.

We do NOT use your content for:

  • Advertising or marketing
  • Training AI models
  • Any purpose beyond delivering the Denly service

Application code ownership is separate from your data ownership rights. You retain ownership of your content regardless of how GuildStack Labs distributes or licenses its software.

Your ownership of content is also separate from the Den itself: the Den is a workspace we license to you as part of the Service (Section 2). Owning your content does not give you ownership of the Den, the Service, or another member’s records.

6. Shared Data in Your Den

When you share data in a Den (events, expenses, documents), it becomes visible to other Den members according to their role. Here’s what happens in different scenarios:

  • Leaving a Den: Your contributed data remains for other members, but your name is anonymized. Your co-parent’s records belong to them too.
  • Deleting your account: Shared data is anonymized (your name is removed) but the records persist for other Den members. Your profile is soft-deleted, then permanently deleted after a 30-day grace period (see our Privacy Policy, Section 7).
  • Confirmed settlements: Once both parties confirm a settlement, it becomes immutable — it cannot be modified or deleted by either party. This is by design for transparency and accountability.
  • Messages: Once sent, a message cannot be edited or deleted — the message log is a permanent record shared by the Den. Hiding a message from your own view does not remove it from the Den’s record or from data exports. This is by design: the thread is dependable precisely because neither party can rewrite it.

7. Important Disclaimers

Please read these carefully:

Denly is NOT legal advice. Nothing in Denly constitutes legal, financial, or medical advice. Denly does not provide guidance on custody arrangements, parenting plans, or family law matters. Consult a qualified professional for legal advice.

What Denly’s records and timestamps do — and do not — establish. When Denly receives a record, it applies a verified receipt timestamp and maintains tamper-evidence for that record’s history, so that the record can be shown to have existed, and to have remained unchanged, as of the time Denly received it. This establishes when Denly received a record and that it has not been altered since — it does not establish when any underlying event actually occurred, whether a record’s contents are true or accurate, or who is telling the truth about a disputed matter.

Denly does not guarantee that any record, timestamp, or export is admissible in any court, arbitration, or other proceeding. Admissibility is decided by the relevant tribunal under its own rules, and depends on facts and legal standards outside our control. Denly is a coordination and record-keeping tool; do not treat it as certified evidence, and do not rely on it as the sole source of documentation for a legal matter.

Service provided “AS IS.” Denly is provided “AS IS” and “AS AVAILABLE” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

No guarantee of availability. We strive for reliability, but we do not guarantee uninterrupted, error-free, or secure access to the service. We are not liable for any downtime or service interruptions.

8. Limitation of Liability

Cap on liability. To the maximum extent permitted by applicable law, the total aggregate liability of GuildStack Labs LLC for all claims arising out of or relating to these Terms or your use of Denly is limited to the greater of: (a) the amount you paid us in the 12 months before the event giving rise to the claim, or (b) $100 USD.

Excluded damages. To the maximum extent permitted by applicable law, we will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of data, lost profits, or loss of business opportunity, even if we have been advised of the possibility of such damages. These limitations apply regardless of the theory of liability (contract, tort, negligence, strict liability, or otherwise) and even if a limited remedy is found to have failed of its essential purpose.

Exceptions to these limitations. Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law. In addition, the cap and the exclusions of damages above do not apply to:

  • death or personal injury caused by our negligence;
  • our gross negligence, willful misconduct, or fraud;
  • our intentional or grossly negligent breach of our data-security or privacy obligations, including any intentional or grossly negligent unauthorized access to, use of, or disclosure of your personal information; or
  • any non-waivable rights or remedies you have as a consumer.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or the exclusion of certain warranties, so some of the above exclusions and limitations may not apply to you. In those jurisdictions, our liability is limited to the greatest extent permitted by law.

9. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless GuildStack Labs LLC, its officers, directors, employees, and agents from any third-party claims, damages, losses, or expenses (including reasonable attorney’s fees) arising from:

  • Your misuse of Denly in violation of these Terms
  • Content you upload or share in violation of these Terms or applicable law
  • Your violation of these Terms
  • Your violation of any third party’s rights

This indemnification does not apply to the extent a claim arises from our own negligence or misconduct, and nothing in this Section requires you to indemnify us where doing so is prohibited by applicable consumer-protection law.

10. Dispute Resolution

We want to resolve disputes fairly and efficiently.

Step 1 — Talk to us first. Before filing any formal claim, contact us at [email protected]. We will attempt to resolve the dispute informally within 30 days.

Step 2 — Binding arbitration. If we can’t resolve it informally, the Dispute will be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, conducted in English.

What counts as a “Dispute.” For this Section, a “Dispute” means any dispute, claim, or controversy between you and GuildStack Labs LLC arising out of or relating to these Terms, the Privacy Policy, or your use of Denly — including, without limitation, claims relating to billing, your subscription, auto-renewal, free trials, price changes, refunds, and cancellation; claims under consumer-protection, automatic-renewal, or privacy laws; and claims in contract, tort, statute, or equity — as well as any question about the formation, existence, scope, validity, enforceability, or interpretation of this arbitration agreement.

Who decides questions of arbitrability. The arbitrator, and not a court, has exclusive authority to resolve any question about the interpretation, scope, enforceability, or formation of this arbitration agreement, including whether a Dispute must be arbitrated (a “delegation” provision). The sole exception is that a court, not the arbitrator, decides whether the class-action waiver below is enforceable.

Class action waiver. You agree to resolve Disputes on an individual basis only. You waive any right to participate in class actions, class arbitrations, private attorney general actions, or other representative proceedings, and the arbitrator may award relief only in favor of the individual party seeking relief and only to the extent necessary to resolve that party’s individual Dispute.

If the class-action waiver is unenforceable. If the class-action waiver is found unenforceable or invalid as to a particular claim or request for relief, then that specific claim or request for relief will be severed from arbitration and decided by a court of competent jurisdiction, while all remaining claims will still be arbitrated. This provision controls over the general severability clause in Section 14; apart from it, the class-action waiver is not severable, and the parties do not agree to class arbitration.

Your right to opt out of arbitration. You may opt out of this arbitration agreement and the class-action waiver by emailing [email protected] within 30 days of first accepting these Terms, including your name and the email address associated with your account. Opting out affects only the arbitration and class-action-waiver provisions above; it does not affect any other part of these Terms, and we will not terminate your account for opting out.

Exceptions:

  • Either party may bring claims in small claims court if the claim qualifies.
  • Either party may seek injunctive or equitable relief in court for intellectual property violations.

Time limit: To the fullest extent permitted by applicable law, any claim must be filed within one year of the date the cause of action arose, or the claim is permanently barred. Where applicable law does not permit shortening the limitations period, this one-year limit does not apply to you.

11. Termination

By you: You may delete your account at any time from within the app (Settings > Privacy > Delete My Account). If you can no longer access the app, you may also request account and data deletion by emailing [email protected]. Upon deletion, your data enters a 30-day grace period, after which it is permanently deleted. See our Privacy Policy for details on what happens to shared data.

By us: We may suspend or terminate your account if you violate these Terms. We will make reasonable efforts to notify you before or at the time of termination, except where we reasonably believe your account poses a security risk.

Survival. The following sections survive termination: Disclaimers (Section 7), Limitation of Liability (Section 8), Indemnification (Section 9), and Dispute Resolution (Section 10).

12. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will notify you via in-app notice or email at least 30 days before the changes take effect.

Your continued use of Denly after the effective date of any changes constitutes your acceptance of the updated Terms. If you disagree with the updated Terms, you may delete your account before they take effect.

13. App Store and Platform Terms

You may download Denly through the Apple App Store or Google Play. These platform-specific terms apply, in addition to everything above.

These Terms are your EULA. We do not provide a separate end-user license agreement for Denly. These Terms — including the license granted in Section 2 and the platform terms below — are the complete End-User License Agreement (EULA) between you and GuildStack Labs LLC governing your download and use of the Denly application. Where an app store requires specific EULA provisions, the terms in this Section satisfy that requirement, and if any such required provision is missing, it is deemed incorporated by reference.

Apple App Store. If you obtained Denly from the Apple App Store, the following applies:

  • These Terms are between you and GuildStack Labs LLC only, not Apple. Apple is not responsible for Denly or its content.
  • Your license to use Denly is limited to a non-transferable license to use the app on any Apple-branded device you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions. To the extent these Terms grant a license narrower than that Licensed Application End User License Agreement (“Apple’s standard EULA”), the more restrictive of the two applies.
  • Apple has no obligation to provide maintenance or support for Denly. Any support questions should be directed to us at [email protected].
  • Apple is not responsible for any product warranties, claims of non-conformity, product liability claims, third-party intellectual property claims, or claims under consumer protection or similar law relating to Denly. To the extent any warranty is not effectively disclaimed, Apple may refund the purchase price, but otherwise has no warranty obligations.
  • You represent that you are not located in a country subject to a U.S. Government embargo or designated as “terrorist supporting,” and that you are not on any U.S. Government list of prohibited or restricted parties.
  • In the event of any third-party claim that Denly, or your possession and use of Denly, infringes that third party’s intellectual property rights, GuildStack Labs LLC — not Apple — is solely responsible for the investigation, defense, settlement, and discharge of any such claim.
  • Apple and its subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance, Apple has the right (and is deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

Google Play. If you obtained Denly from Google Play, your use is also governed by the Google Play Terms of Service. Google is not a party to these Terms and is not responsible for Denly, its content, or providing support.

Both stores. The app stores are not responsible for Denly, and you agree to comply with all applicable third-party terms (for example, your wireless data plan terms) when using the app.

14. General Provisions

  • Governing law: These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law principles.
  • Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions remain in full force and effect.
  • Entire agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and GuildStack Labs LLC regarding Denly.
  • No waiver: Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
  • Assignment: We may assign our rights and obligations under these Terms. You may not assign yours without our prior written consent.

15. Contact Us

Questions about these Terms?

Email: [email protected] — preferred; we accept notices and service by email. Formal service of process: GuildStack Labs LLC, c/o Registered Agents Inc, 30 N Gould St Ste R, Sheridan, WY 82801, United States

Version History

We keep a record of material changes to these Terms so you can see what changed and when. The current version and effective date are shown at the top of this page.

Version Effective Summary of changes
1.3 September 3, 2026 Billing update. Den subscriptions are purchased through the Apple App Store (In-App Purchase) and billed to your Apple ID; Stripe is no longer named as the payment processor. Cancellation moves to your Apple ID subscription settings, and closing a Den or deleting your account does not cancel an App Store subscription. Refunds for App Store purchases are handled by Apple under its policy; a full refund still ends the subscription it paid for. Clarifies that no payment method is collected for the free trial and that a Den becomes read-only when the trial ends until a co-parent subscribes. Lapsed-subscription takeover updated: we notify a returning payer that the Den is already covered rather than cancelling their subscription for them.
1.2 August 27, 2026 Reporting and enforcement. Adds a Reporting and enforcement subsection to Acceptable Use (Section 4): we do not tolerate objectionable content or abusive conduct, reports can be made in the app (Settings > Report a Concern, or Report under a message thread’s More options) or by email, and we review every report and act within 24 hours where action is warranted — removing content where the law requires it, warning, suspending an account, or closing a Den’s access. States that a Den’s message record is not edited or deleted on request, and that the remedy is to leave or close the Den after exporting. Adds a 48-hour removal commitment for non-consensual intimate imagery, with the request process published at /report/intimate-imagery, and points to the law enforcement guidelines for legal process.
1.1 August 6, 2026 Accuracy update. Describes Den membership by role (co-parents plus invited guests and counsel) instead of a fixed member count, reserving reasonable member limits. Adds message immutability to Shared Data (Section 6): messages cannot be edited or deleted once sent, and hiding a message does not remove it from the Den’s record or exports. Documents the lapsed-subscription billing takeover: when a Den’s subscription lapses for non-payment, another co-parent may start a subscription for the Den, with the prior subscription cancelled and uncollected charges voided. Clarifies the Guest role as view-only calendar access plus children’s names and birthdays, matching server-enforced role limits.
1.0 July 17, 2026 First versioned edition. Sets per-Den subscription pricing at $29.99/year or $2.99/month; establishes the price-change process (≥60 days’ notice, paid terms honored, renewals move to the then-current price) and annual renewal reminders; makes payment processing processor-agnostic; aligns cancellation, Den-closure, and refund terms with operational policy; states what Denly’s receipt timestamps and tamper-evidence do and do not establish; adds consent to electronic communications (Section 3); and expands the arbitration agreement with a broad Dispute definition, a delegation provision, and a class-action waiver with a court “blow-up” fallback (Section 10).